With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
CONSULT YOUR DOCTOR IS AVAILABLE
A platform allowing patients to consult with their own NHS GP simply completing a quick online form.
Please note: Do not fill in the E-consult if you are not registered at our practice
If you have symptoms of coronavirus infection (COVID-19), however mild, stay at home and follow self isolation guidance from the gov.uk link below.
Helpful numbers while we are in lockdown:
Link for Tower Hamlets residents for support information: www.towerhamlets.gov.uk
Free Phone national domestic abuse helpline: 0808 2000 247
Changes to our appointment system to keep our patients and staff safe
From the 16th March all pre booked appointments have now changed to Telephone or video consultations which follows current NHS guidance.If you need to speak to a GP for any urgent or routine problem, please either:
Please submit an e-consult via the website or speak to our reception via telephone and provide as much information as possible to help us help you. You may be offered a telephone, video or face to face consultation
Appointments with the Nurses, Specialist Nurses, Health care Assistants, Social prescribers, Midwifes and the smoking clinic can still be booked by calling reception. Please do not come in to the practice to book appointments.
You will not be able to book appointments online. Please do not attend your pre-booked appointment if you have any symptoms!
We have suspended taking paper requests for prescriptions: therefor we have alternative methods for you to order your prescriptions as follows:
1) Sign up for online ordering at www.patientaccess.com or download the app on your phone
2) Email the practice at email@example.com - please provide your name, date of birth and required medication. Please DO NOT use this email for any other queries. Thank you. If you have been requested to send images by a clinician to this email address, please put the name and date of birth of the patient.
We have also suspended the collection of paper scripts from the practice. If you do not have a nominated pharmacy, please let us know what pharmacy you would like to collect your prescription from. If you do not nominate a pharmacy, we will use Nash Chemist on Commericial road.
Finally we request that you DO NOT ORDER your repeat medication if it is NOT due. If you do order medication and it is NOT due, it will not be issued. There are currently no medication supply issues.
We hope you understand the measures the practice has put in place to protect our patients and staff in this challenging time. We thank you for your co-operation.
Sick notes and administrative letters in relation to Covid-19
Due to the pressure on the NHS in this current situation and our commitment to providing care for our patients, the practice will NOT be issuing any administrative letters in relation to Covid-19. If your employer is asking for a sick note, please go to the link below.
Practicing Ramadan during the Coronavirus
Please follow important advice on fasting and the Coronavirus provided by Tower Hamlets for our patients by going to the following link: Fasting during the Coronavirus
For further advice form the British Muslim Council:Click here
Seeking Medical Advice when Limehouse Surgery is Closed
For medical advice for EMERGENCIES, contact 999. For medical advice for NON LIFE THREATENING conditions, contact 111. The 111 service will be able to assist you to receive care at the right time and in the right place. The Walk in Centre service is for registered Tower Hamlets patients and appointments are booked through NHS 111.
Tower Hamlets Walk in Centre are changing
Have your prescription sent directly through to your pharmacy!
EPS enables your GP/Nurse to send prescriptions electronically to a pharmacy of your choice. If you would like more information on EPS please speak to reception.
In the future EPS will be the default option for prescribing and dispensing of prescriptions for primary care in England.
The practice would like to encourage more of our patients to take advantage of the benefits of EPSR2.
If you would like to sign up. Please fill in the electronic fillable nomination form and hand in the printed form to reception.
Registering for online services has never been so easy. Download the NHS APP now. Your Health Care all in one place!!!
(Site updated 26/05/2020)