Please click on the e-consult link opposite for access to a GP.

eConsult is a platform allowing patients to consult with their own NHS GP simply completing a online form.

This service is for registered patients only.

To request a same day urgent appointment (Monday to Friday)

Phone us Monday to Friday on 020 7515 2211

• AM - from 8.30am
• PM - from 2.00pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

To request a routine appointment (currently 3-4 week wait)

• Phone us Monday to Friday on 020 7515 2211 from 8am
• Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8am to 6:30pm
• Use the NHS App to book a screening test or vaccination

However you choose to contact us we may offer you a consultation:

• By phone
• Face to face at the surgery
• On a video call
• By text or email

Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays). You can also text to cancel your appointment.

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• If you need an interpreter
• If you have any other access or communication needs

Home Visits

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone before 10:30. After this only emergencies can be considered

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Complete our SMS Reminder Form

We teach and train medical students and doctors. You may sometimes be asked if you mind having a medical student or other health worker or doctor sitting in. Please tell the receptionist if you prefer to see the doctor or nurse alone.

The doctors and nurses sometimes video their consultations as part of their learning. You may be asked if your consultation can be videoed and asked to sign a consent form if you agree. Please tell the receptionist if you do not want your consultation to be recorded. Saying no does not cause offence.